To Initiate A Return Or Exchange
Please email shop717online@gmail.com with your order number
Please allow 5 to 7 business days for processing your return.
Exchanges will be processed once we have received the original item(s) back.
Returns & Exchanges
Returns are accepted within 10 days of delivery for a full refund. Items must be:
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Returned in-store or postmarked by mail within 10 days
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In original condition with tags attached
Customers are responsible for return shipping costs. We do not offer free returns.
Sale or Discounted Merchandise
Items that are final sale:
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Jewelry, Swimwear & Bodysuits
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Purchased during a promotional discount of 25% or higher (e.g. flash sales, Black Friday, holiday promotions)
- Sale Tab
Note: First-time customer orders using the 10% new customer discount can be returned only if the item is regular priced
Restocking Fee
We reserve the right to determine if returned merchandise is in sellable condition.If an item is returned back that doesn't meet the requirements, the item(s) will be returned to the customer at their expense.
Damaged Items
Damaged items must be reported within two days of the receipt of your order. Please email us at shop717online@gmail.com and forward photos of any damage.